Introduction
Welcome to the Privacy Policy for Red Dots, a systems design practice operated by Red Dot Global Limited. Red Dots is the developer name under which we design, build and operate computer systems and related services. This policy describes how we handle the personal information you share with us when you browse our website, submit an inquiry through our contact form, or otherwise engage with our services.
We believe that clear and honest data practices are a foundation of trust, and trust is a requirement for any working relationship in technology. For that reason we have written this policy in plain language, without unnecessary complexity, so you can understand exactly what we collect, why we collect it, and the choices available to you. If any part of this document is unclear, we encourage you to reach out using the contact details at the end of this page and we will be glad to explain further.
By using our website or services, you acknowledge that you have read and understood this policy. If you do not agree with the practices described here, please refrain from using the website and do not provide us with any personal information.
Who We Are
Red Dots is the developer name under which Red Dot Global Limited provides computer systems design and related services. We operate within the professional, scientific and technical services sector, specializing in computer integrated systems design, systems architecture, cloud infrastructure, data engineering and managed operations.
The data controller for the purposes of this policy is Red Dot Global Limited, with its registered office at the following address: Red Dot Global Limited, Rm 5710 57/F THE CENTER, 99 QUEENS RD C, Central - , Hong Kong (HK).
Our website is available at https://www.hengda.lat. You can reach us at any time by email at help@hengda.lat or by telephone at +12545140629.
Information We Collect
We collect information in a limited and purposeful manner. The categories of information we gather depend on how you interact with us and can be grouped as follows.
Information You Provide Directly
When you complete our contact form, email us, or communicate with us by telephone, you may provide us with personal details such as your name, your email address, your phone number, your organization, and the content of your message. We use this information to understand your inquiry and to respond to you.
Information Collected Automatically
When you visit our website, certain technical information is collected automatically by our servers and by any analytics tools we use. This may include your internet protocol address, browser type, device type, operating system, the pages you view, the date and time of your visit, and the website that referred you to us. This information is generally aggregated and does not directly identify you.
Information From Third Parties
In some cases we may receive information about you from third party sources, such as analytics providers or publicly available business directories, where that information is relevant to a service we provide or an inquiry you have made.
Sensitive Information
We do not ask you to provide, and we do not intentionally collect, special categories of personal information such as details about your health, race, religion, political opinions or biometric data. If you choose to include such information in a message you send to us, you do so voluntarily, and we will use it only to the extent necessary to respond to you.
How We Use Your Information
We use the information we collect for the following purposes and no others, unless we tell you otherwise at the point of collection.
- To respond to inquiries, questions and requests submitted through our contact form or by email.
- To provide, operate and maintain our website and its features.
- To prepare proposals and statements of work for prospective clients.
- To deliver and improve the services we have agreed to provide.
- To communicate with you about updates, projects and relevant service information.
- To understand how visitors use our website so we can improve its structure and content.
- To protect the security and integrity of our systems and to prevent fraud or abuse.
- To comply with legal obligations that apply to our business.
We do not sell your personal information, and we do not share it with third parties for their own direct marketing purposes. Our use of your data is limited to what is necessary to operate our business and to serve you.
We also do not use automated decision making or profiling that produces legal or similarly significant effects concerning you. The analysis we perform on website usage data is aggregated and intended solely to improve the structure, clarity and performance of our site.
Legal Bases for Processing
Where the law requires us to identify a legal basis for processing personal information, we rely on one or more of the following grounds.
- Consent: where you have given us clear permission to process your information for a specific purpose.
- Contract: where processing is necessary to perform a contract we have with you or to take steps at your request before entering into a contract.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our website or responding to inquiries, and those interests are not overridden by your rights.
- Legal obligation: where processing is necessary to comply with a legal or regulatory requirement.
We will make our reliance on these bases clear in context, and you may contact us if you have questions about the basis that applies to any specific processing activity.
When we rely on legitimate interests, we carefully weigh those interests against your privacy rights and freedoms before proceeding, and we document that assessment. You have the right to object to processing based on legitimate interests at any time, and we will consider your objection on its merits.
Third Party Service Providers
We may engage trusted third party companies and individuals to perform services on our behalf, such as hosting, analytics, email delivery, customer support and security monitoring. These providers receive access to personal information only to the extent necessary to perform their functions, and they are contractually required to protect that information and to use it only for the purposes we specify.
We do not authorize our service providers to use or disclose your information for their own purposes, and we take reasonable steps to ensure that any provider we engage maintains appropriate technical and organizational safeguards.
Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, including any legal, accounting or reporting requirements. The specific retention period depends on the nature of the information and the reason we hold it.
For example, inquiry messages submitted through our contact form are typically retained for as long as needed to respond to the inquiry and to maintain a record of our correspondence, after which they are deleted or anonymized. Information that we are required to keep by law is retained for the period prescribed by the applicable regulation.
When information is no longer needed, we delete or anonymize it in a secure manner. If you would like to understand how long we keep a particular category of information, please contact us.
Our retention decisions are guided by the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means. We periodically review the information we hold and securely delete or anonymize anything that no longer serves a legitimate purpose.
Data Security
We take the security of your information seriously and implement reasonable and appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure or destruction. These measures include encryption in transit, access controls, and internal policies that limit access to personal information to personnel who need it to perform their duties.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review and improve our safeguards as technology and threats evolve.
If a security incident affects your personal information and we are required to notify you by law, we will do so promptly and through appropriate channels.
We also maintain internal procedures for responding to suspected data incidents, including measures to contain, investigate and remediate any breach, and to notify affected individuals and regulators where the law requires us to do so. Access to personal information is restricted through role based permissions and is reviewed on a regular basis.
International Data Transfers
Red Dot Global Limited is based in Hong Kong, and the information we collect may be stored and processed in any country where we or our service providers operate. This means your information may be transferred to countries whose data protection laws differ from those in your own jurisdiction.
When we transfer personal information across borders, we take steps to ensure that it receives an adequate level of protection. These steps may include relying on contractual clauses, or on other safeguards recognized by applicable data protection law, and we require our service providers to apply equivalent protections.
You may request additional information about the safeguards we apply to international transfers by contacting us. We will provide details of the relevant mechanisms where they apply to your information, subject to any confidentiality or security constraints.
Your Privacy Rights
Depending on your location, you may have certain rights in relation to your personal information. These rights may include the following.
- The right to access the personal information we hold about you.
- The right to request correction of information that is inaccurate or incomplete.
- The right to request deletion of your personal information, subject to legal exceptions.
- The right to restrict or object to certain processing activities.
- The right to data portability, where applicable.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within the timeframes required by applicable law and may ask you to verify your identity before taking action. You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your information appropriately.
We will not discriminate against you for exercising any privacy right you may have. If we are unable to fulfill a request, for example because an exception applies, we will explain the reason for our decision. Where we are required to verify your identity before acting on a request, we will limit the verification to what is reasonable and proportionate.
Privacy for Children
Our website and services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal information from children under the age of sixteen, and we do not direct any of our content or marketing toward children.
If you are a parent or guardian and you believe that a child under sixteen has provided us with personal information, please contact us immediately. We will take reasonable steps to delete that information from our records as quickly as possible and in accordance with applicable law.
Do Not Track Signals
Some web browsers offer a Do Not Track setting that sends a signal to websites requesting that they not track your browsing activity. There is currently no universally accepted standard for how websites should respond to these signals.
Our website does not engage in cross site tracking for advertising purposes. Because we do not build advertising profiles or track you across unrelated websites, we do not alter our data practices in response to a Do Not Track signal. We do, however, respect your browser settings for cookies as described earlier in this policy.
Links to Other Websites
Our website may contain links to third party websites that are not operated by us. If you click on one of those links, you will be directed to a site that we do not control, and this Privacy Policy will no longer apply.
We encourage you to review the privacy policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy practices or policies of any third party site or service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the services we offer. When we make changes, we will revise the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this policy periodically so you remain informed about how we protect your information. Your continued use of our website after any changes take effect constitutes your acceptance of the updated policy.
Governing Law
This Privacy Policy and any disputes arising from it are governed by the laws of Hong Kong, without regard to conflict of law principles, unless the law of your jurisdiction requires otherwise. To the extent permitted by applicable law, you agree to submit to the jurisdiction of the courts of Hong Kong in connection with any such dispute.
If any provision of this policy is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Contact Information
If you have any questions, comments or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us using the details below.
Red Dot Global Limited
Rm 5710 57/F THE CENTER, 99 QUEENS RD C, Central - , Hong Kong (HK)
Email: help@hengda.lat
Phone: +12545140629
Website: https://www.hengda.lat
We aim to acknowledge all privacy related inquiries promptly and to resolve them in a fair and transparent manner.